A. Physical damage after repair.
1. Cracked and physically damaged screens.
LCD displays are very fragile, it is a multi-layer structure, and the look of cracks
varies, but usually they look like black lines of different thickness with liquidlooking spots inside. Improper use of protective sleeves and cases may cause
bulky items to press against the phone and laptop screen, causing permanent
damage. Screens do not break or crack without the use of external force.
2. Pixelated screen problem.
A pixelated screen can indicate LCD damage. This would look like a patch of
multicoloured dots, a line or lines of discolouration, or a screen with rainbow
colours. This phenomenon can be caused from physical damage. Bumping into or
knocking over a display device, for example, may damage the power connection to
one or more of its pixels, in which case a dead pixel can occur. Dropping your
phone isn’t the only reason you’ll end up with a pixelated screen. Over time, your
screen’s LCD may break down through regular use.
3. Display LCD/OLED gone bad
The phone works with a single display which has the glass screen and the LCD
components coupled. But, the glass screen is sitting on the top while the LCD
screen is inside. Often with a bad LCD, a phone may still turn on and make noises,
but there is no clear picture.
If the digitiser or LCD is damaged during a fall, a black screen or black spots show
on your device, but the glass looks immaculate. It is an indication of a physical
A1. Physically damaged screen A2. Pixelated screen problem
Disclaimer of Liability
C. Frame out of shape A2. Pixelated screen problem A3. Screen black spots A3. Black screen E. Cannot test
B. Data must be saved before repair.
It is your responsibility to backup all existing data, software, and programs, and to
erase all existing data before receiving services. Leon’s Tech is not responsible for
loss, recovery, or compromise of data, programs or loss of use of equipment
arising out of the services provided by Leon’s Tech.
C. Frame out of shape before repair.
A bent phone usually means the phone’s frame is warped in one way or the other.
And in such a case, the frame needs to be changed. If customer not willing to
change the frame, Leon’s Tech will not take responsibility for any warranty.
We advise that your protect the being bent device after repair:
Don’t keep your phone in tight pockets, neither apply heavy pressure. Keep your
phone away from the bedside, sand and water.
D. Liquid damaged before repair.
What services does Leon’s Tech provide for water damage device?
1. Cleaning, drying and testing.
2. Technicians will determine if the essential functions of the device are working
properly. If there are any damaged parts, we will replace them after confirming
We recommend that you could transfer the data as soon once your device get
E. Can not test before repair.
If technician cannot test all the function good or not for customer’s device at first.
(Ex: device not turning on, LCD display not work, customer refuse to give the
passcode, phone disabled) Leon’s Tech only responsibility for the part has been
repaired from Leon’s Tech.
F. Motherboard electric leakage.
As lithium-ion batteries chemically age, the amount of charge they can hold
diminishes, resulting in shorter amounts of time before a device needs to be
recharged. If you notice the battery draining faster than usual, it could be:
1. Battery overuse.
We advise customer could replace battery at first if the battery health around 80%
(iPhone) or the battery has been used over 2 years (Android).
2. Motherboard electric leakage.
If the battery life still unsatisfied standard expected after the replacement of
battery, the further motherboard repair required.