ACCESSORIES WARRANTY POLICY

LEONSTECH

  1. General Policy

This policy applies to accessories purchased from Leonstech retail stores.

Proof of purchase is required for all warranty claims.

Nothing in this policy excludes rights under the Australian Consumer Law (ACL).

  1. Change of Mind

Change of mind returns are not accepted unless:

  • Item is unused
  • In original packaging
  • Within 7 days of purchase

Approval is at Leonstech’s discretion.

  1. Dead on Arrival (DOA)

Accessories found to be faulty within 7 days of purchase may be exchanged or refunded, subject to inspection.

  1. Warranty Coverage Periods

🔹 12-Month Limited Warranty (Premium Brands)

Applies to selected premium brands including but not limited to:

  • ZAGG
  • EFM
  • OtterBox

Covers manufacturing defects only.

🔹 6-Month Limited Warranty (Standard Accessories)

Applies to standard accessories including chargers, earphones, mounts, holders and non-premium cases.

Covers manufacturing defects only.

🔹 3-Month Limited Warranty (Cables & Wear Items)

Applies to charging cables and similar consumable items.

Covers manufacturing defects only.

  1. Phone Cases Policy

Phone cases are not covered for:

  • Scratches
  • Discolouration
  • Yellowing
  • Normal wear and tear
  • Impact damage
  • Drop damage

Warranty applies only to structural manufacturing defects.

  1. Exclusions

Warranty does NOT cover:

  • Physical damage
  • Liquid damage
  • Impact damage
  • Misuse or negligence
  • Compatibility issues
  • Improper installation
  • Normal wear and tear

All claims are subject to inspection and approval.

  1. Manufacturer Warranty

Some brands may offer additional manufacturer warranty coverage.

Customers may be required to contact the manufacturer directly.

Leonstech is not responsible for manufacturer warranty claim outcomes.

  1. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the ACL.

Customers are entitled to replacement or refund for major failure.

 

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.